Zomato - Worst food ordering

Zomato is worst food ordering app with cheap and bad customer care service.

I have ordered from Zomato. And I received order in 30 minutes and unfortunately I trust the Zomato and their service because of their brand name like other ecommerce services. And I didn't check the order and took it. After opening the order I find it incomplete in just 5 minutes I called the delivery boy. He said order is incomplete,I took the full order which were given to me by ABCD restaurant. He said called to ABCD restaurant. I called to following restaurant and they said too they sent full order. Both are blaming each other. No one is accepting their fault. When I called to Zomato again and told them I want my money back they refuses the return the money. Means incomplete order plus money in vain. Plus tension and spoil mood. They are looting our money in the form food delivery app. Their customer service representative don't have manner how to talk with customer and how to help customer. They are just like a computer who repat again and again same thing without listening and understanding others problems. And above from all they blcoked me from Zomato. Worst experience ever.

I will make sure my Family,friends, colleagues and in neighborhood no one will do order on this app.